NextTat — Preview the permanent.

Service status

All systems operational.

App Store delivery · Operational
Last incident: [NONE / DATE]

Because reconstruction runs on the device, our service surface area is small. A more detailed status page lives at [https://status.nexttat.com] once we go live.

Frequently asked questions

What artists ask first.

Which devices does NextTat support?
LiDAR is required. That means iPhone 12 Pro / 12 Pro Max and any newer Pro model (13 Pro / Pro Max, 14 Pro / Pro Max, 15 Pro / Pro Max, 16 Pro / Pro Max), and iPad Pro models from 2020 onward. The app will not install on devices without LiDAR.
How accurate is a NextTat scan?
Target accuracy is roughly ±0.5 mm at 30 cm for cooperative skin under typical studio lighting. Accuracy degrades with distance, very reflective or oily skin, and dense hair. The app surfaces a confidence estimate after each reconstruction and will recommend a re-scan if it isn’t sure. Do not use NextTat measurements for clinical or medical purposes without independent verification.
What about hair, oil, sweat, and freshly tattooed skin?
Hair and oil reduce LiDAR signal quality — the scanner does best on clean, dry, low-hair surfaces. We surface a real-time quality indicator so you know whether the current capture is usable. Freshly tattooed or healing skin can scan, but raised swelling will shift the geometry from healed state — rescan after healing for final positioning work.
What lighting does the scan need?
Even, diffuse studio lighting is ideal. Avoid strong directional spotlights that create deep shadows or specular hotspots on skin. The LiDAR signal itself doesn’t depend on visible light, but the photogrammetry pass does — and good lighting helps both signals fuse cleanly.
Do my scans get uploaded to your servers?
No. Camera frames, LiDAR depth, and reconstructed 3D body geometry stay on your device. Export happens through your share sheet (AirDrop, Files, Mail, third-party apps you choose). We do not have access to your captures unless you explicitly send one to support. Your client’s body is their data.
Can the client see the preview on their own device?
Yes. Export the scan + design as a USDZ file and send it to the client. Recent iPhones, iPads, and Macs open USDZ natively (no app required) and render it in AR Quick Look so the client can rotate the 3D preview on their own screen and see the tattoo on their own body.
What design formats does NextTat import?
SVG, PNG, JPG, and PSD. Layered PSDs preserve their layer structure so you can manipulate fine-line and micro-realism work independently. Brush character is preserved on import.
Does NextTat replace stencils?
No. Think of NextTat as the step before stencils: it tells you where the design should sit, how it will wrap, and what the client can expect, so the stencil-on-skin moment is confirmation rather than guesswork. Stencil workflow is unchanged.
How do subscriptions work?
NextTat Pro is a subscription with monthly and annual options. App Store subscriptions are managed and billed by Apple under their terms — cancel or modify via Settings → Apple ID → Subscriptions. Web subscriptions are billed by our payment processor and manageable from your account billing page. See our Terms of Service and Refund Policy for full details.
How do I request a refund?
For web-billed plans, email support@nexttat.com within the windows described in our refund policy. For App Store purchases, Apple processes refunds via reportaproblem.apple.com.
Can I delete my data?
Yes. To delete your account and any associated personal information, email legal@nexttat.com from your account email. We’ll confirm and complete the deletion within [N] days, subject to legal record-keeping requirements outlined in our Privacy Policy.
Do you offer a studio plan?
Yes — multi-artist accounts, shared scan libraries, MDM provisioning, SSO, and named support. Email hi@nexttat.com with your studio size and use case.
I’m a brand or press contact.
See our press page for the latest announcements, founder bios, and press kit. Direct line: press@nexttat.com.
How do I report a security issue?
Email security@nexttat.com with a description and steps to reproduce. We acknowledge responsible disclosure reports within 72 hours.

Still stuck?

Talk to a human.

One inbox, no ticketing portal, no chatbot. Reply directly to a member of the team.

Hours

[HOURS, e.g. Mon–Fri, 10a–6p PT]

Out-of-hours messages are handled the next business day. Critical security reports are read 24/7.